Category Affective Leadership
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Successful change is not the result of profound intention but sustained attention.
December 15, 2021
Affective Leadership, Emotional Intelligence, Peer Powered Performance, Positive Deviance, Spirit at Work, Topics
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The solution is to create a system that is:
1. Quick

2. Easy
3. Instantly recognizable
4. Universally understandable
5. Consistently renewing
6. Tirelessly uplifting
7. Persistently memorable
8. Emotionally resonant
9. Purposely designed
10.Conveying a meaning-full message
The solution is found in pictures
In the world of communication words are hard work for our brains. Every time we read anything each letter is broken down into its component parts and distributed throughout our brains...
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Being an Affective Leader in an Emotional Economy
December 15, 2021
Affective Leadership, Customer Service, Emotional Intelligence, Topics
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7 steps you can take to make maximize the return on you most important investment.
Everything we perceive, “Our Reality” is first filtered through our emotions. When we are nervous, angry, stressed, depressed we only have access to those possibilities. Confronted with a threat we search our memories of previous experiences or similar situations...
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Peer Powered Board Meetings
December 15, 2021
Affective Leadership, Association Insights, Emotional Intelligence, Peer Powered Performance, Social Smarts, Spirit at Work, Topics, Training
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The biggest threat to nonprofits is not declining membership, meeting attendance or sponsorship.
It is not limitations in volunteers, time or money, but a shortage of “Creative Democracy”.
There are few things more daunting than trying to run a CREATIVE board meeting. Partisan politics, positioning, personal priorities and the occasional ego often bring progress to a standstill. It is easy to get caught up in the illusion that these are people problems.These are not problems of ill int...
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Inoculations of Inspiration or Tools for Transformation
April 4, 2013
Affective Leadership, Emotional Intelligence, Peer Powered Performance, Positive Deviance
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Over the past thirty years as a manager and particularly in the last fifteen as a professional consultant and keynote speaker I have built a career around the conviction that it just takes one person, one moment of insight to change a life forever. There are many people who over my career for whom I have made a profound difference. There are also many more who have been entertained, educated and even inspired for weeks or months who eventually revert to old habits of thinking, old ways of se...
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EQ lessons from a Malignant Melanoma
January 31, 2013
Affective Leadership, Emotional Intelligence, Positive Deviance, Spirit at Work, Video Samples
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MSTI seemed like a nice cheerful name, like a day at the ocean, until you remember the “T” stands for tumor. Now I am feeling more like Clint Eastwood’s character in “Play Misty for Me”. The all too real part is I am waiting to learn just how carved up I am going to be. We had just checked in for our first appointment with Dr.Lung. I was thumbing through magazines trying to appear unconcerned, and Patty had wandered into the outer lobby...
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