Category Affective Leadership
Old school leaders aspire to the belief that
“he who holds the knowledge, holds the power.”
The new paradigm is he who holds the knowledge,
and doesn’t share it, is probably guilty.
We would never consider a sporting event without goals, displaying confusing scoreboards or faceless time clocks. Instead feedback is immediate, concise, compelling, and consistently understood by everyone both in the game and on the sidelines.
In contrast, many work environments are inundated with ambigui...Read More
The biggest threat to nonprofits is not declining membership, meeting attendance or sponsorship.
It is not limitations in volunteers, time or money, but a shortage of “Creative Democracy”.
There are few things more daunting than trying to run a CREATIVE board meeting. Partisan politics, positioning, personal priorities and the occasional ego often bring progress to a standstill. It is easy to get caught up in the illusion that these are people problems.
These are not problems of ill int...Read More
7 steps you can take to make maximize the return on you most important investment.
Everything we perceive, “Our Reality” is first filtered through our emotions. When we are nervous, angry, stressed, depressed we only have access to those possibilities. Confronted with a threat we search our memories of previous experiences or similar situations...Read More
Shon Watkins is our “Chief Imaginator” his responsibility is to convert complex ideas into irresistible illustrations.
We have all experienced the life-changing energy of learning something that we absolutely know will change our culture forever, only to have the message fade away drowned out by too much to do and too little time.
The solution is to create a system that is:
3. Instantly recognizable
4. Universally understandable
5. Consistently renewing
The story is true, the setting is healthcare but the emotional intelligence, communication expertise and service delivery systems can (and should) be lessons for anyone.
I appreciate the kind concerns that have been expressed by so many but the purpose of this article is to provide a platform for evaluating your own service delivery systems. Real Lessons, Real Science, Real Solutions. It is easy to talk in the abstract...Read More