Category Customer Service
-
Being an Affective Leader in an Emotional Economy
December 15, 2021
Affective Leadership, Customer Service, Emotional Intelligence, Topics 
-
7 steps you can take to make maximize the return on you most important investment.
Everything we perceive, “Our Reality” is first filtered through our emotions. When we are nervous, angry, stressed, depressed we only have access to those possibilities. Confronted with a threat we search our memories of previous experiences or similar situations...
Read More