Category Positive Deviance

Inoculations of Inspiration or Tools for Transformation April 4, 2013 Affective Leadership, Emotional Intelligence, Peer Powered Performance, Positive Deviance 4 comments

Over the past thirty years as a manager and particularly in the last fifteen as a professional consultant and keynote speaker I have built a career around the conviction that it just takes one person, one moment of insight to change a life forever. There are many people who over my career for whom I have made a profound difference. There are also many more who have been entertained, educated and even inspired for weeks or months who eventually revert to old habits of thinking, old ways of se...

EQ lessons from a Malignant Melanoma January 31, 2013 Affective Leadership, Emotional Intelligence, Positive Deviance, Spirit at Work, Video Samples No comments

MSTI seemed like a nice cheerful name, like a day at the ocean, until you remember the “T” stands for tumor. Now I am feeling more like Clint Eastwood’s character in “Play Misty for Me”. The all too real part is I am waiting to learn just how carved up I am going to be. We had just checked in for our first appointment with Dr.Lung. I was thumbing through magazines trying to appear unconcerned, and Patty had wandered into the outer lobby...

Insulted by Incivility January 28, 2013 Affective Leadership, Emotional Intelligence, Positive Deviance No comments

According to the 2012 U.S. Agency For International Development Federal Employee Viewpoint Survey Results more than 70% of federal employees feel that under-performers are not being managed effectively. When asked to respond to the statement “in my work unit, steps are taken to deal with a poor performer who cannot or will not improve” only 27.9% responded positively.

Underachievers in any system can be a challenge, and even more so in highly regulated and unionized environments...