Caring tagged posts

Managing Malignancies December 15, 2021 Affective Leadership, Customer Service, Emotional Intelligence, Peer Powered Performance, Positive Deviance, Social Smarts, Spirit at Work, Topics, Training No comments

The story is true, the setting is healthcare but the emotional intelligence, communication expertise and service delivery systems can (and should) be lessons for anyone.

I appreciate the kind concerns that have been expressed by so many but the purpose of this article is to provide a platform for evaluating your own service delivery systems. Real Lessons, Real Science, Real Solutions. It is easy to talk in the abstract...