empowerment tagged posts

Leading without Positional Power December 15, 2021 Affective Leadership, Diagnostics, Emotional Intelligence, Peer Powered Performance, Positive Deviance

The Starfish and the Spider+Employees First

Leaderless organizations are everywhere. If you don’t find ways to include everyone on your team, you may soon be the one sitting on the bench.

After reading a bio of one of my business heroes, Vineet Nayar I decided to read his favorite book The Starfish and the Spider: The Unstoppable Power of Leaderless Organizations by Ori Brafman and Rod A. Beckstrom. Vineet was the CEO of HCL Technologies at the time and has been recognized as one of the top business thinkers in the world today...

Leading-Edge Leadership December 15, 2021 Affective Leadership, Association Insights, Emotional Intelligence No comments

The days of top down “Anything” are over. The choice for everyone is evolution or extinction and those with the best ideas for improvement are closest to the customer. Those on the leading edge of of the customer interaction are the only ones who experience the disconnections. “Being There” is the key to improving care.

Whether you are a struggling start-up, heritage hierarchy or as ginormous as Google everyone deserves an opportunity to “tweak the tension”...