incivility tagged posts

Insulted by Incivility January 28, 2013 Affective Leadership, Emotional Intelligence, Positive Deviance No comments

According to the 2012 U.S. Agency For International Development Federal Employee Viewpoint Survey Results more than 70% of federal employees feel that under-performers are not being managed effectively. When asked to respond to the statement “in my work unit, steps are taken to deal with a poor performer who cannot or will not improve” only 27.9% responded positively.

Underachievers in any system can be a challenge, and even more so in highly regulated and unionized environments...