Positive Deviance tagged posts
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Multitasking’s Pygmalion Payback
December 15, 2021
Affective Leadership, Emotional Intelligence, Peer Powered Performance, Positive Deviance, Training 
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Multitasking not only undermines our output by half and increases errors by 50% it also establishes an enduring expectation of frustration. Once employees are acclimated to the idea that the “appearance of being overloaded is expected” then we are well attuned to finding our place in the pack. We quickly adapt to “our part”. It is a part our primitive predecessors perfected* we do as others do and soon believe as others believe...
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