service tagged posts
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Are you struggling with dissatisfied people or a dissatisfying process?
December 15, 2021
Affective Leadership, Emotional Intelligence, Spirit at Work, Training 
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I was recently asked to perform an “attitude intervention” for a group of VERY unhappy Federal employees. The process began like a James Patterson novel with all the evidence pointing to a single culprit. Team members consistently used words like hurtful, demeaning, belittling, blame, fear, reprisal, micromanaging, dishonest, inconsistent, unapproachable, controlling, forgetful, favoritism and defensive to describe their work experience...
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