Category Positive Deviance
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HR: Humane Resources
December 15, 2021
Affective Leadership, Emotional Intelligence, Peer Powered Performance, Positive Deviance -
Twenty years ago after creating the new employee “Service Camp” for the Coeur d’Alene Resort I was given the opportunity to move from operations to HR. I loved the possibilities but hated the realities. Too much time limiting liabilities and very little investment in growing resources. (Oh, and I also hated the little office in the back hall.) In the nearly two decades since, I find that for many (not all), little has changed.
There are still far too many resources devoted to protecti...
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Understanding Appreciative Inquiry
December 15, 2021
Affective Leadership, Emotional Intelligence, Green Solutions, Peer Powered Performance, Positive Deviance -
I was just about to publish an article about three incredible true stories when I realized I had not written about how those stories (or any story) can be used to help team members at all levels of an organization rediscover the unwritten influences that drive every organization. One such process is called Appreciative Inquiry
“Appreciative Inquiry (AI) is a method for studying and changing social systems (groups, organizations, communities) that advocates collective inquiry into the best of wh...
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Top Down Tyranny Is The Mother Of Mutiny
December 15, 2021
Affective Leadership, Association Insights, Emotional Intelligence, Peer Powered Performance, Positive Deviance 
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This is part of a conversation from a LinkedIn group called Step into the Spotlight. I belong to many groups most of which are copious in their communication but devoid of discussion. This is the same challenge facing many nonprofits, governmental organizations and hierarchical entities of all kinds. It has been the common practice all over the world...
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Evolution to Inclusion
December 15, 2021
Affective Leadership, Emotional Intelligence, Peer Powered Performance, Positive Deviance, Social Smarts -
There are many books espousing systems from Holacracy to Meritocracy but few that will give you a first-hand account of the fears, failures, successes and stumbles from the view of a CEO. Vineet’s inversion of HCL was painful and productive, divisive and inclusive, respected and reviled. He titles his book Employees First, Customers Second but his actions never marginalized any “value adding alliance”. Customers were more important than ever...
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Suffering is Surmountable: 25 Steps to Conquering Complacency
December 15, 2021
Affective Leadership, Emotional Intelligence, Peer Powered Performance, Positive Deviance -
“…All experience hath shewn, that mankind are more disposed to suffer, while evils are sufferable,
than to right themselves by abolishing the forms to which they are accustomed.”It is often easy to complain that the present pace and complexity of change is often overwhelming but this quote taken from the first line of the indictment section of the Declaration of Independence reveals how easily we can be lulled into a sense of helplessness...
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