leadership tagged posts

Understanding your Brain December 15, 2021 Emotional Intelligence

In the Time Magazine article “Mysteries of the Teenage Brain”. We learn that a teen’s brain will continue to develop well into their mid-twenties.

One of the later areas of the brain to develop is the area that evaluates non-verbal communication. In adults facial expressions are evaluated in the frontal cortex. In teenagers the same pictures are interpreted largely in the amygdala, a primitive structure more directly related to emotion...

Leading without Positional Power December 15, 2021 Affective Leadership, Diagnostics, Emotional Intelligence, Peer Powered Performance, Positive Deviance

The Starfish and the Spider+Employees First

Leaderless organizations are everywhere. If you don’t find ways to include everyone on your team, you may soon be the one sitting on the bench.

After reading a bio of one of my business heroes, Vineet Nayar I decided to read his favorite book The Starfish and the Spider: The Unstoppable Power of Leaderless Organizations by Ori Brafman and Rod A. Beckstrom. Vineet was the CEO of HCL Technologies at the time and has been recognized as one of the top business thinkers in the world today...

Leading-Edge Leadership December 15, 2021 Affective Leadership, Association Insights, Emotional Intelligence No comments

The days of top down “Anything” are over. The choice for everyone is evolution or extinction and those with the best ideas for improvement are closest to the customer. Those on the leading edge of of the customer interaction are the only ones who experience the disconnections. “Being There” is the key to improving care.

Whether you are a struggling start-up, heritage hierarchy or as ginormous as Google everyone deserves an opportunity to “tweak the tension”...

On-Target On-boarding December 15, 2021 Affective Leadership, Emotional Intelligence, Green Solutions, Peer Powered Performance, Training

I originally wrote this for training seasonal employees but I also believe it applies to any nonprofit attempting to on-board a new board member, volunteer or staff. I would now use a digital flash system but the purpose and approach is the same. First it is important to know for a fact that those who say they understand governance also believe they fully comprehend quantum physics. They may really know their stuff but it is better to test first and rather than regret later.

One of the most...

The Real Cost of Leadership Lost December 15, 2021 Affective Leadership, Association Insights, Astonishing Service, Customer Service, Emotional Intelligence, Green Solutions, Peer Powered Performance No comments

There have been a gazillion articles, studies, examples and illustrations but none seem to so succinctly cover a few of the more poignant priorities. If I am to honestly take stock of my twenty plus years as a manager I was, based on today’s standards, particularly pathetic. That is not to say that I was all that sharp at the time but my point is that we live in an entirely different culture...