management tagged posts

NO-NONSENSE NONPROFIT SERVICES December 15, 2021 Affective Leadership, Association Insights, Emotional Intelligence

In the last fourteen years, Red Shoe Solutions (RSS) has been responsible for planning and directing dozens of large successful events in seventeen U.S. states, Canada and Europe, serving members from over forty nations in total. We select our clients carefully to ensure the highest level of service and the best professional fit.

Our experienced team provides complete administrative services, consulting and event management for nonprofits who take governance seriously...

The Real Cost of Leadership Lost December 15, 2021 Affective Leadership, Association Insights, Astonishing Service, Customer Service, Emotional Intelligence, Green Solutions, Peer Powered Performance No comments

There have been a gazillion articles, studies, examples and illustrations but none seem to so succinctly cover a few of the more poignant priorities. If I am to honestly take stock of my twenty plus years as a manager I was, based on today’s standards, particularly pathetic. That is not to say that I was all that sharp at the time but my point is that we live in an entirely different culture...

Should HR be Accountable to Employees? December 15, 2021 Affective Leadership, Emotional Intelligence, Peer Powered Performance, Training One comment

After my June presentation to our local HR group several people asked me why I was not a member. This article from the Wall Street Journal, Companies Say No to Having an HR Department best expresses my reticence to joining. I have posted more than a dozen articles concerning the evolution of HR to this group...

Insulted by Incivility January 28, 2013 Affective Leadership, Emotional Intelligence, Positive Deviance No comments

According to the 2012 U.S. Agency For International Development Federal Employee Viewpoint Survey Results more than 70% of federal employees feel that under-performers are not being managed effectively. When asked to respond to the statement “in my work unit, steps are taken to deal with a poor performer who cannot or will not improve” only 27.9% responded positively.

Underachievers in any system can be a challenge, and even more so in highly regulated and unionized environments...