Peer Powered Performance tagged posts

Are a few BAD APPLES costing you 40%

December 15, 2021 Affective Leadership, Emotional Intelligence, Peer Powered Performance

bad apple

I always believed that Emotional Intelligence (EQ) education was most effectively addressed as individual sets of skills, but I no longer think that is true.  EQ comes in communities.  We have all seen very high EQ people behave in very unconscious ways given the right-wrong environment.  We have also observed very unconscious people lifted to new levels of awareness simply by being in the presence of those few fearless among us...

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Peer Power Primer

December 15, 2021 Affective Leadership, Emotional Intelligence, Peer Powered Performance, Positive Deviance

Peer Power Primer

How would you create a culture that attracts 1000 applicants for every position like Zappos or grows its customer base fivefold in just four years as HCL Technologies did?    Few would expect to learn the secrets of success from a small town credit union in Boulder City, Nevada, or a rural hospital in Southern Arizona, but wouldn’t you like to know how to create a team that can increase assets by 270% while only adding one employee, or how to be so honest with your board that they plead with you...

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Should you praise effort or ability?

December 15, 2021 Emotional Intelligence

400 5th graders12 schools

We are torn between two masters.  On one hand we like to learn.  We are born inquisitive, adventurous and unafraid.  Then we are taught that mistakes are bad.  Not only are the mistakes bad but there is obviously something wrong with the person who makes them.  The solution then is to confine ourselves to activities at which we are already proficient and blame other people or situations for everything else.  Problem solved.  Except of course that it isn’t.

Mistakes in fact are physiologically th...

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Part 2: The manager’s role in challenging the status quo.

December 15, 2021 Affective Leadership, Emotional Intelligence, Peer Powered Performance  3 comments

Innovation requires experimentation

Every day, well-intentioned managers work exceedingly hard to ensure efficiency of time and task.  They allocate resources, define expectations and alleviate obstacles.   The system is both predictable and “productive”...

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Creating a Coaching Community

December 15, 2021 Affective Leadership, Emotional Intelligence, Peer Powered Performance, Positive Deviance, Training

coaching_community

I am not a fan of all the trendy new coaches.  I was a personal coach long before coaching was a profession.  In the seven years I managed athletic clubs our teams were responsible for growing the largest chain of fitness facilities in the Pacific Northwest serving more than 50,000 members.  Now it seems you can’t go anywhere without being accosted by a “personal coach” of some kind.

In 2009 I was certified as a coach by the same man who founded Sylvan Learning Centers; but Berry Fowler...

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