Peer Powered Performance tagged posts

Innovation, Can there be Trust without Transparency? December 15, 2021 Association Insights, Emotional Intelligence, Green Solutions, Peer Powered Performance No comments

Despite endless exhortation of organizational innovation only 9% of U.S. companies are considered innovative. The problem is not an absence of talent but an undermining of trust. Innovation requires risk, failure is a fact and fear keeps most close to the warm fires of familiarity. The initiative to improve is successfully smothered by systems steeped in secrecy, committed to control and failing fabulously to do anything even remotely revolutionary.

Most efforts for organizational improvem...

Hire the Fire December 15, 2021 Affective Leadership, Association Insights, Emotional Intelligence No comments

When I first began studying Vineet Nayar several years ago I was stunned by his hiring process. In most organizations “Meeting the CEO” was more of a “welcome to” instead of a real “inter-view”. In Vineet’s case not only were his interviews real but even after these perspective new employees had completed all the tests, survived multiple interrogations by peers, and supervisors many left Vineet’s office not only unemployed but grateful that together they had made the choice tha...

HR: Humane Resources December 15, 2021 Affective Leadership, Emotional Intelligence, Peer Powered Performance, Positive Deviance

Hierarchical designs created before color television

Twenty years ago after creating the new employee “Service Camp” for the Coeur d’Alene Resort I was given the opportunity to move from operations to HR. I loved the possibilities but hated the realities. Too much time limiting liabilities and very little investment in growing resources. (Oh, and I also hated the little office in the back hall.) In the nearly two decades since, I find that for many (not all), little has changed.

There are still far too many resources devoted to protecti...

Evolution to Inclusion December 15, 2021 Affective Leadership, Emotional Intelligence, Peer Powered Performance, Positive Deviance, Social Smarts No comments

There are many books espousing systems from Holacracy to Meritocracy but few that will give you a first-hand account of the fears, failures, successes and stumbles from the view of a CEO. Vineet’s inversion of HCL was painful and productive, divisive and inclusive, respected and reviled. He titles his book Employees First, Customers Second but his actions never marginalized any “value adding alliance”. Customers were more important than ever...

Should HR be Accountable to Employees? December 15, 2021 Affective Leadership, Emotional Intelligence, Peer Powered Performance, Training One comment

After my June presentation to our local HR group several people asked me why I was not a member. This article from the Wall Street Journal, Companies Say No to Having an HR Department best expresses my reticence to joining. I have posted more than a dozen articles concerning the evolution of HR to this group...