communication tagged posts

Accountability Inverted: Ten questions to change your leadership culture December 15, 2021 Affective Leadership, Astonishing Service, Emotional Intelligence, Peer Powered Performance, Spirit at Work No comments

I was recently required to submit a resume for a “leadership coaching and team development” consulting contract and realized my past leadership experience tells nothing about my skills as a leader today.

Demographics have changed, responsibilities have changed, and expectations have changed. It is not enough to get better at doing what we have always done. We have to understand the role of leadership in a completely different way...

Engage through Imagery December 15, 2021 Affective Leadership, Astonishing Service, Emotional Intelligence, Peer Powered Performance, Positive Deviance, Spirit at Work

Simple ideas understood by all are both the salve and the anchors that keep a team’s “eye on the prize” in challenging times. Vineet Nayar in his book Employees First, Customers Second used the story of the “Big Windows” he discovered at a friend’s home in Amsterdam to focus his team on the value (and discomfort) of transparency. He shared this story with absolutely everyone so they all had a common language...

Use imagery to encourage transparency December 15, 2021 Emotional Intelligence

Leading without Positional Power December 15, 2021 Affective Leadership, Diagnostics, Emotional Intelligence, Peer Powered Performance, Positive Deviance

The Starfish and the Spider+Employees First

Leaderless organizations are everywhere. If you don’t find ways to include everyone on your team, you may soon be the one sitting on the bench.

After reading a bio of one of my business heroes, Vineet Nayar I decided to read his favorite book The Starfish and the Spider: The Unstoppable Power of Leaderless Organizations by Ori Brafman and Rod A. Beckstrom. Vineet was the CEO of HCL Technologies at the time and has been recognized as one of the top business thinkers in the world today...

Conversation Vs Communication December 15, 2021 Affective Leadership, Association Insights, Emotional Intelligence, Peer Powered Performance

This is based another enlightening IdeaCast

How Effective Leaders Talk (and Listen)

It is directed toward big business but the difference between communications and conversations are critical to every relationship.

Can of worms Most GOOD organizations including nonprofit associations focus on good communication to their members or employees.

GREAT organizations understand that engagement is not engendered by being good at communicating outwardly but by being thoroughly invested in listening intently.

When...