transformation tagged posts
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5. Success lies not in the validity of our answers, but the quality of our questions.
December 15, 2021
Affective Leadership, Astonishing Service, Emotional Intelligence, Positive Deviance 
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The best solutions are not told or sold, but encouraged and elicited. In the example cited in Transformers resist positional power the HCLT leadership team developed a Facebook style collaborative tool called U&I. Their
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intention was to share the goals and accomplishments of the organization with all employees. What they discovered was that the “Transformational” team members did not want to be told “what had happened” they wanted to be involved deciding “what would happen”... -
Energized by Inclusion
December 15, 2021
Affective Leadership, Emotional Intelligence, Peer Powered Performance, Positive Deviance -
Old school leaders aspire to the belief that
“he who holds the knowledge, holds the power.”The new paradigm is he who holds the knowledge,
and doesn’t share it, is probably guilty.
We would never consider a sporting event without goals, displaying confusing scoreboards or faceless time clocks. Instead feedback is immediate, concise, compelling, and consistently understood by everyone both in the game and on the sidelines.
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In contrast, many work environments are inundated with ambigui... -
Quick fixes vs Real Results
December 15, 2021
Emotional Intelligence -
I have been privileged to create many training events for world-class teams over the last 15 years.
I have worked hard to make sure the content has been focused, interactive, educational but for most people the lessons are largely forgotten in a matter of weeks or maybe months.
This was not because the content was lacking or that the effort from participants was insincere, but that there was never a systemic way of continuing the conversations – a process for following through on the ideas intro...
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HR: Humane Resources
December 15, 2021
Affective Leadership, Emotional Intelligence, Peer Powered Performance, Positive Deviance -
Twenty years ago after creating the new employee “Service Camp” for the Coeur d’Alene Resort I was given the opportunity to move from operations to HR. I loved the possibilities but hated the realities. Too much time limiting liabilities and very little investment in growing resources. (Oh, and I also hated the little office in the back hall.) In the nearly two decades since, I find that for many (not all), little has changed.
There are still far too many resources devoted to protecti...
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Top Down Tyranny Is The Mother Of Mutiny
December 15, 2021
Affective Leadership, Association Insights, Emotional Intelligence, Peer Powered Performance, Positive Deviance -
This is part of a conversation from a LinkedIn group called Step into the Spotlight. I belong to many groups most of which are copious in their communication but devoid of discussion. This is the same challenge facing many nonprofits, governmental organizations and hierarchical entities of all kinds. It has been the common practice all over the world...
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