Category Spirit at Work

SENT FROM MY DAD

December 15, 2021 Emotional Intelligence, Spirit at Work  No comments

Recently I overheard a father and daughter in their last moments together at the airport. They had announced the departure.

Standing near the security gate, they hugged and the father said, ‘I love you, and I wish you enough.’

The daughter replied, ‘Dad, our life together has been more than enough. Your love is all I ever needed. I wish you enough, too, Dad.’

They kissed and the daughter left. The Father walked over to the window where I was seated...

Read More

Accountability Inverted: Ten questions to change your leadership culture

December 15, 2021 Affective Leadership, Astonishing Service, Emotional Intelligence, Peer Powered Performance, Spirit at Work  No comments

acountability_inverted-customers

I was recently required to submit a resume for a “leadership coaching and team development” consulting contract and realized my past leadership experience tells nothing about my skills as a leader today.

Demographics have changed, responsibilities have changed, and expectations have changed.  It is not enough to get better at doing what we have always done.  We have to understand the role of leadership in a completely different way...

Read More

Engage through Imagery

December 15, 2021 Affective Leadership, Astonishing Service, Emotional Intelligence, Peer Powered Performance, Positive Deviance, Spirit at Work

Engage through Illustration

Simple ideas understood by all are both the salve and the anchors that keep a team’s “eye on the prize” in challenging times.  Vineet Nayar in his book Employees First, Customers Second used the story of the “Big Windows” he discovered at a friend’s home in Amsterdam to focus his team on the value (and discomfort) of transparency.  He shared this story with absolutely everyone so they all had a common language...

Read More

Freeing Ourselves from Ourselves

December 15, 2021 Emotional Intelligence, Spirit at Work

freedom Bee