emotional intelligence tagged posts

Confessions of an EQ FAILURE December 15, 2021 Affective Leadership, Emotional Intelligence

I recently “pressured” my parents, who are well into their “golden years”, into leaving their beloved Pacific Northwest to live near us here in Boise. My wife and I spent months creating as much space and comfort as possible so we could all live together comfortably for the five months it would take for their house to be built. Our cohabitation lasted three weeks. I failed not just miserably but spectacularly. I intellectually knew what to do but in the heat of the moments it seemed ...

Employees in Pajamas? December 15, 2021 Affective Leadership, Emotional Intelligence, Peer Powered Performance, Positive Deviance, Spirit at Work

Imagine you are experiencing the worst economic times in recent history. You have just invested in a complete online employee survey program. The results have been painstakingly analyzed and reviewed, and you have a plan for action. Your entire team is scheduled for a nearly unprecedented early morning meeting to give the consulting team ample opportunity to address the issues identified through the survey process and your entire staff shows up ………………in pajamas. Would you be?

a) Outraged
b) ...

Engage through Imagery December 15, 2021 Affective Leadership, Astonishing Service, Emotional Intelligence, Peer Powered Performance, Positive Deviance, Spirit at Work

Simple ideas understood by all are both the salve and the anchors that keep a team’s “eye on the prize” in challenging times. Vineet Nayar in his book Employees First, Customers Second used the story of the “Big Windows” he discovered at a friend’s home in Amsterdam to focus his team on the value (and discomfort) of transparency. He shared this story with absolutely everyone so they all had a common language...

Freeing Ourselves from Ourselves December 15, 2021 Emotional Intelligence, Spirit at Work