leadership tagged posts

Zapp-Omazing December 15, 2021 Astonishing Service One comment

Last Fathers day I got an awesome big yellow sport watch. Just exactly what I wanted and it goes perfectly with my bright yellow Nike Free’s. Soon after I got it I noticed it would cloud up after sitting in the hot tub. No big deal the fog would eventually go away. This Fall I started to worry that the fog might actually be damaging the watch and it would eventually fail...

Choose not to be insulted December 15, 2021 Association Insights, Emotional Intelligence No comments

2012 was by all metrics an amazing year for our nonprofit. We had increased membership 250% in just nine months, achieved a 95% positive service rating from our members and had the most successful annual conference in recent history. Cash flow was growing accolades were glowing and the New Year was on track to be another record breaker...

IV = III +III December 15, 2021 Affective Leadership, Emotional Intelligence, Training No comments

If you were allowed to move just one line to make this equation (IV = III +III) true, what would you do? The answer from Jonah Lehrer’s new book Imagine: How Creativity Works is moving the first I to the right of the V changing the equation to VI = III +III. (Those left brains among us are now very glad I provided the solution.)

The next equation is slightly more difficult. Using the same rule (move just one line) to make this equation correct. III = III + III...

Creativity, Truth: 3 authors, 5 books that change everything December 15, 2021 Affective Leadership, Association Insights, Astonishing Service, Emotional Intelligence, Spirit at Work, Training One comment

If you are looking for resources to reinforce creativity, encourage honesty and dispel the illusions that undermine performance, I recommend three authors and five books. The first is Daniel Pink. I have read two of Daniel’s four books A Whole New Mind and Drive. The first in particular provides powerful examples of why the “Right Brainers” of the world will be a driving force in designing the future...

Why “Top down” transformation gets derailed December 15, 2021 Affective Leadership, Emotional Intelligence No comments

When it comes to change most leaders believe it is their responsibility to decide on a plan of action and then “sell” employees on the “rightness” of following their plan. Senior leaders huddle up, often with some outside “Expert”, and decide on a new direction. Once THEIR plans are complete they TELL the team and expect everyone to get on board. Seventy percent of the time this approach to change fails miserably...